Reduce support inquiries with status pages
Service outages and disruptions often lead to a spike in customer inquiries that can overwhelm support teams and pull resources away from critical incident resolution tasks. Repetitive questions like “Is the service down?” or “When will it be fixed?” consume valuable time, delaying resolutions and increasing customer frustration
Proactive commun...
System availability and performance: Trends observed in 2024
When it comes to ensuring system availability and performance, the stakes have never been higher. Let's start with two important statistics:55% of data center operators experienced an outage in the last three years.21% of the outages in 2023 were with the public clouds and internet giantsIf you think moving from on-premises servers to a third-pa...
Tracking Microsoft SQL Slow Queries
The Microsoft SQL database is frequently used for storing, managing, and retrieving data for various application and computing purposes. However, one common issue that keeps the database from healthy functioning is slow query execution.
In this article, you will learn about slow queries and how to track the slow queries in your Microsof...
Understanding script errors and how to resolve them
Nothing is more frustrating for users than navigating a website only to encounter errors that interrupt their journey. Script errors, a common issue in web applications, are particularly challenging because they provide minimal information for diagnosis, showing only a cryptic "Script error" message in the browser console.Let's explore what scri...
Database optimization, Part 2: Database performance tuning and query optimization techniques
Imagine your business is running smoothly, but behind the scenes, your databases are struggling to keep up. Queries are lagging, resources are stretched thin, and user satisfaction is beginning to decline. Does this sound familiar? This is where database performance tuning comes in to save the day.
In this final portion of our two-part blog seri...
Database optimization, Part 1: Database performance tuning in the cloud era
Every click and scroll relies on fast, reliable data. The topic of data is incomplete without databases, which leads us to the next crucial topic: database performance tuning. The shift to cloud computing combined with the rise of diverse database types (SQL, NoSQL, and cloud-native databases) have brought new challenges and new ways to keep thi...
Windows Server 2025: Heads up for Site24x7 users
Microsoft has officially released Windows Server 2025 for general availability in early November, 2024. While this update has been expected for a long time, we want to cover the five major changes that have been rolled out with this release. Before we start with the features, let's start with two important questions that need to be addressed.
Do...
Achieve product mastery and unlock the full potential of Site24x7 with Site24x7 Academy
Organizations grow, and so do we. At Site24x7, we continually evolve by incorporating customer feedback and staying ahead of industry trends. As our valued customers who use the product day in and day out, you likely want a thorough understanding of all the features and use cases it has to offer. While we already provide various resources—like h...
GICG: a deep-dive into how the Java garbage collector works and its benefits
Garbage collectors in Java, along with other programming languages such as C# and Python, are automated processes that run in the background to free up memory. Garbage collectors routinely identify and reclaim unused memory to stop memory leaks (unused objects still being referenced) and make applications more efficient and faster for end users....
Enhance your website and internet service performance with a detailed RCA report
Without visibility into webpage performance metrics, organizations risk encountering several critical challenges. These challenges include slow load times deterring potential customers, difficulty in troubleshooting performance bottlenecks, inefficient resource allocation, missed opportunities for optimization, and a damaged brand reputation due...