Help Docs

Add a RUM Monitor

Please follow the steps below to create a RUM monitor manually.

  1. Log in to your Site24x7 account.
  2. Navigate to RUM > Add Application.
  3. On the Add Real User Monitor page, enter the details as given below.

Configurations

Field name Description Default value
Display Name Enter a display name for your monitor. N/A
Website URL Provide the specific URL (HTTP or HTTPS address) of the webpage you would like to monitor. Make sure the URL is publicly accessible. Users are required to provide a URL in this field for RUM purposes, even though it is not a mandatory field.
Apdex Threshold

Set the threshold value (for the response time) to determine the Apdex score.

This value categorizes response times into Satisfied, Tolerable, and Frustrated levels. Learn more.

2,000 ms
Application Framework Type

Select the framework type of your application.

If you select SPA as the framework type, the Track Ajax Calls field will be set to Yes automatically.

Note

In traditional frameworks, AJAX calls are counted as pageviews.

In single-page app (SPA) frameworks, AJAX calls are not counted as pageviews.

Traditional
Associate with Monitor Group(s) Choose the Monitor Groups to be associated with your RUM monitor. N/A
Ajax Calls Configuration (Learn more)
Track Ajax Calls For SPAs, AJAX calls are monitored by default. For traditional applications, select Yes to track AJAX calls. No
Track Cross Domain Ajax Calls Select Yes to track AJAX calls that are loaded from an external domain. No
Bots And Crawlers Configuration (Learn more)
Exclude Bot Requests To exclude bot requests, select Yes. Yes
Domain Configuration 
Domains to Exclude Enter the names of the domains for which you don't want to track or monitor your website's performance. N/A
User-agents Configuration (Learn more)
User-agents to Exclude

Exclude user agents by mentioning them in the format specified below.

Examples

Mozilla/5.0 (Windows NT 10.0; Win64; x64) 
AppleWebKit/537.36 (KHTML, like Gecko) 
Chrome/68.0.3440.106 Safari/537.36.

N/A
IP Configuration (Learn more)

IPs to Exclude

You can also exclude the monitoring of your website from certain IPs. The pageviews generated from these IPs will not be tracked.

N/A

Configuration Profiles (Learn more)
Threshold and Availability You can create a Threshold and Availability Profile for the alarm engine to send alerts when the monitor is in a Critical or Trouble state. N/A
Tags Add tags to organize and manage monitors efficiently. N/A
Alert Settings
User Alert Group Configure User Alert Groups to decide which users should receive alerts. N/A
On-Call Schedule Configure the On-Call Schedule option to ensure that notifications are sent to assignees in specific shift hours, helping them quickly respond to alerts or incidents. N/A
Notification Profile Configure the Notification Profile to decide when users should receive alerts when your application goes to a Trouble or Critical state. N/A
Third-Party Integrations Integrate Site24x7 alarms with a preferred third-party service. N/A
  1. Click Save.
    Note

    A script code will be generated on the Setting Up Real User Monitoring screen.

  2. Copy the script code shown on the screen.
  3. Paste it into the header or footer of the application or website you would like to monitor.
    Note
    • For a traditional web application, paste it into the header or footer section of each page of your application.
    • For a SPA, paste it into the main HTML file of your application. Generally, this is the index.html or equivalent file where your SPA is launched.
  4. To check if the Site24x7 RUM snippet is configured on your website, enter its URL and click Verify.
  5. Navigate to the main RUM dashboard to see the newly added RUM monitor. You can now access the performance data from the Site24x7 RUM console.
Note

If you face any issues while setting up your RUM monitor, kindly refer to this document for troubleshooting instructions. 

Edit a RUM monitor

Please follow the steps below to edit an already-created RUM monitor.

  1. Log in to your Site24x7 account.
  2. Navigate to RUM to see the list of RUM monitors.
  3. Click the hamburger icon (Hamburger icon) on the RUM monitor you want to edit the configuration details for.
  4. On the Edit Monitor Details page, you can update the configurations.

Other ways to integrate RUM with your website 

  • Integrate RUM with Google Tag Manager to streamline the tracking and analysis of user interactions on your website.
  • Check out the automatic RUM injection feature, which allows you to enable RUM in your application automatically by installing the APM Insight agent.

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