Threshold and Availability Profiles for a VoIP Monitor
Once a VoIP monitor is successfully added to your Site24x7 account, you can create a threshold and availability profile, and configure conditions for different metrics for the alarms engine to determine if a specific resource has to be declared critical or down.
Read on to learn how to:
- Add a threshold and availability profile
- Edit a threshold and availability profile
- Delete a threshold and availability profile
- Associate a threshold profile with a VoIP monitor
Add a threshold and availability profile
- Log in to your Site24x7 account.
- Click Admin > Configuration Profiles > Threshold and Availability.
- Click Add Threshold and Availability on the Add Threshold Profile screen.
- Specify the following details:
- Monitor type: Select VoIP monitor from the drop-down list.
- Display name: Provide a label for identification purposes.
- From the drop-down menu, choose the desired metrics for which thresholds need to be configured. Enter a value specific to the unit, and set the threshold conditions (<, <=, =, >, or >=) and the monitor state (to be notified as) for each metric. You'll receive alerts when these threshold conditions are violated.
- For VoIP monitors, you can configure thresholds for the following metrics:
Mean opinion score (MOS), round trip time, jitter (source to destination), jitter (destination to source), latency (source to destination), and latency (destination to source). - Click Save. The threshold and availability profile created for the VoIP monitor will be automatically listed on the Threshold and Availability screen along with any profiles you've already created.
Edit a threshold and availability profile
- Go to Admin > Configuration Profiles > Threshold and Availability.
- Click the profile that you'd like to edit.
- Edit the necessary parameters in the Edit Threshold Profile window.
- Click Save.
Delete a threshold and availability profile
- Go to Admin > Configuration Profiles > Threshold and Availability.
- Click the profile that you'd like to delete in the Threshold and Availability screen.
- This will redirect you to the Edit Threshold Profile window.
- Click Delete.
Associate a threshold profile with a VoIP monitor
- Go to Network > VoIP monitor.
- Click the hamburger icon next to the desired VoIP monitor, and click Edit.
- In the Edit VoIP Monitor window that opens, under Configuration Profiles > Threshold and Availability, choose a threshold profile from the drop-down menu. You can also add a new profile, and click Save.