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Site24x7 is a mature end-to-end observability platform built with years of experience and research. Take a glance to see how we can help you fulfil your monitoring needs effortlessly.

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Awards and recognitions

Database Monitoring

Database Monitoring

Log Management

Log Management

Observability Solution

Observability Solution

Cloud Infrastructure Monitoring

Cloud Infrastructure Monitoring

Network Monitoring

Network Monitoring

Why is Site24x7 a better alternative to WatchGuard

One-stop solution for all your IT monitoring needs

Site24x7 offers comprehensive monitoring across your entire IT stack that helps you collect and analyze data across your applications, infrastructure, networks, and front-end applications.

While WatchGuard offers some basic network monitoring capabilities, the core of their expertise lies in monitoring the network health and security of their own devices.

Helps you achieve network observability

Site24x7 provides real-time monitoring, performance metrics, visualization tools, and customizable alerts to ensure optimal network health and performance along with root cause analysis, synthetic monitoring, log management, and end-user experience tracking to proactively identify and resolve issues. By integrating these features into a single platform, Site24x7 helps you achieve comprehensive network observability, ensuring optimal performance, reliability, and security of your network infrastructure.

Advanced AI and incident management capabilities

Site24x7's AI capabilities and incident management features offer advanced anomaly detection, real-time alerts, AIOps, and root cause analysis (RCA) to streamline incident detection, diagnosis, and resolution to identify and mitigate issues proactively. Reduce mean time to resolution (MTTR) by automating tasks like incident triage, ticket creation, and remediation, and prioritize critical tasks with event correlation.

Monitor multiple cloud environments seamlessly

Site24x7 offers a unified platform to monitor applications and infrastructure across diverse cloud environments that allows for streamlined management and troubleshooting across multiple cloud platforms. On the other hand, WatchGuard doesn't provide deep integration with cloud platforms and primarily focuses on network security. This restricts its visibility to network-related metrics.

Track and manage mobile apps with robust mobile app monitoring

Site24x7 provides a feature-rich solution for monitoring mobile apps that provides real-user monitoring (RUM) to monitor user experience, crash analytics, and performance metrics that provides deep insights into app behavior. This empowers businesses to optimize their mobile applications effectively, while WatchGuard lacks dedicated mobile app monitoring capabilities.

Advanced secure login features

Site24x7 prioritizes user security with features like multi-factor authentication (MFA), single sign-on (SSO) integration, biometrics authentication, and Okta login support. This ensures that customer data is always protected.

Site24x7 vs WatchGuard

Services Offered Site24x7 WatchGuard
Legacy, Modern, and Hybrid Infrastructure Monitoring
System Monitoring greycheckmark circled
Monitor Windows, Linux, Solaris, IBM AIX, MacOS, FreeBSD Dell iDRAC, HP iLO, and HP UX
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Firebox system performance
Out-of-the-box Monitoring greycheckmark circled
80+ metrics monitored
greycheckmark circled
Basic Application Monitoring greycheckmark circled
Detailed performance monitoring
greycheckmark circled
Microsoft Applications Monitoring greycheckmark circled greyclose circled
Cron Monitoring greycheckmark circled greyclose circled
Database Monitoring greycheckmark circled greycheckmark circled
Hadoop Monitoring greycheckmark circled greycheckmark circled
Through integrations like Apache Ambari and Cloudera manager
SMART Disk Monitoring greycheckmark circled greyclose circled
Metrics Monitoring (Prometheus and StatsD) greycheckmark circled greycheckmark circled
Through integrations like Fluentd, Logstash, and Grafana
Integration (Plugins) greycheckmark circled
100+ plugins
greycheckmark circled
Yes, but limited
Custom Plugins greycheckmark circled greyclose circled
Virtualization monitoring
VMware Monitoring greycheckmark circled
(Monitors VMware clusters, vCenter, ESX/ESXi hosts, VMs, datastores, resource pools, snapshots, and hardware sensors)
greyclose circled
Nutanix Monitoring greycheckmark circled greyclose circled
Hyper-V Monitoring greycheckmark circled greyclose circled
Container Monitoring
Docker Monitoring greycheckmark circled greyclose circled
Kubernetes Monitoring greycheckmark circled
Out-of-the-box monitoring at the node, pod, and cluster levels.
greyclose circled
Multi-Cloud Monitoring
AWS monitoring greycheckmark circled greyclose circled
Azure Monitoring greycheckmark circled greyclose circled
GCP Monitoring greycheckmark circled greyclose circled
Guidance Reports for Cloud Platforms greycheckmark circled greyclose circled
Guidance Reports for Cloud Platforms greycheckmark circled greyclose circled
Network Monitoring
Network Discovery via SNMP and ICMP greycheckmark circled greycheckmark circled
SNMP v1, v2c, v3 Support greycheckmark circled greycheckmark circled
Support for Devices like Routers, Switches, Firewalls, Printers, etc. greycheckmark circled greycheckmark circled
Device Templates greycheckmark circled
(Over 11,000 device templates from 450+ vendors)
greycheckmark circled
Custom SNMP monitoring greycheckmark circled greycheckmark circled
SNMP Traps for Instant Alerts greycheckmark circled greycheckmark circled
Monitors only WatchGuard devices
Infrastructure Details greycheckmark circled greyclose circled
Bandwidth Monitoring greycheckmark circled greycheckmark circled
Can monitor bandwidth usage and identify bottlenecks by analyzing it
Interfaces Monitoring for Traffic and Errors Discards greycheckmark circled greycheckmark circled
Limited capabilities
Cisco Meraki Monitoring greycheckmark circled
(Out-of-the-box)
greycheckmark circled
Integrate Cisco Meraki dashboard with Authpoint
VPN Monitoring greycheckmark circled greycheckmark circled
Third-Party Integration for Workflow greycheckmark circled greycheckmark circled
Through custom scripting via APIs, SIEM integration, or dedicated IT automation platforms
Cisco IPSLA Monitoring greycheckmark circled greyclose circled
Network Maps and Data Center Views
Automatic Layer 2/ Layer 3 Network Maps greycheckmark circled greyclose circled
Topology Maps greycheckmark circled greycheckmark circled
Limited customization options
Meraki Map view greycheckmark circled
Geographic map view
greyclose circled
Network Traffic Monitoring (NetFlow)
Application and Protocol Monitoring greycheckmark circled greyclose circled
Customizable Dashboard greycheckmark circled greyclose circled
Threshold-based Alerts greycheckmark circled greyclose circled
Network Traffic Reports greycheckmark circled greyclose circled
Network Traffic Monitoring (NetFlow) greycheckmark circled greyclose circled
AWS VPC Flow Logs greycheckmark circled
via AppLogs
greyclose circled
Network Configuration Management (NCM)
Multiple Protocol Support greycheckmark circled greyclose circled
Configuration Backups greycheckmark circled greyclose circled
Restore Configuration greycheckmark circled greyclose circled
Firmware Vulnerabilities greycheckmark circled greyclose circled
Compliance and Related Reports greycheckmark circled greyclose circled
Log Management
Centralized Log Collection greycheckmark circled
Supports more than 100 different log types
greyclose circled
Out-of-the-box support for common applications - MySQL, Kafka, Apache, Tomcat, NGINX, and Logstash greycheckmark circled greyclose circled
Support for Cloud Logs like AWS and Azure greycheckmark circled greyclose circled
Event Logs and SysLogs Monitoring greycheckmark circled greycheckmark circled
Basic/limited capabilities
Query-based Searching greycheckmark circled greycheckmark circled
Basic/limited capabilities
Saved Searches greycheckmark circled greyclose circled
Query-based Log Alerts greycheckmark circled greyclose circled
Pre-defined Dashboards greycheckmark circled greyclose circled
Cluster Messages based on Pattern Similarity greycheckmark circled greyclose circled
Application Performance Monitoring
Application Performance Troubleshooting for Java, .NET, PHP, Node.js, Python, and Ruby on Rails Applications greycheckmark circled greyclose circled
Service Maps greycheckmark circled greyclose circled
Key Transactions greycheckmark circled greyclose circled
Platform specific Metrics like JVM for Java, IIS for .NET, and NVM for Node.js greycheckmark circled greyclose circled
Mobile Application Performance Monitoring
Mobile monitoring greycheckmark circled
Android, iOS, React Native, and Flutter
greyclose circled
Crash Analytics greycheckmark circled greyclose circled
Monitor by Geographic Regions greycheckmark circled greyclose circled
Segment Performance by Device and Carrier greycheckmark circled
Real time monitoring for all devices and geographies
greyclose circled
User Sessions greycheckmark circled greyclose circled
Mobile Vitals greycheckmark circled
App start time, Slow Frames, and Frozen Frames
greyclose circled
Internet Services and End User Experience Monitoring
Website Monitoring greycheckmark circled greyclose circled
Synthetic Monitoring greycheckmark circled greyclose circled
REST API Monitoring greycheckmark circled greycheckmark circled
Some basic functionalities
Front-end monitoring using protocols like PING, POP, IMAP, FTP, SMTP, NTP, and WebSocket greycheckmark circled greyclose circled
Monitoring from global locations greycheckmark circled
(130+ cities globally)
greyclose circled
Security Monitoring greycheckmark circled greycheckmark circled
Offers SSL/TLS Certificate monitoring & basic website defacement monitoring capabilities
Real User Monitoring
Real-Time Global Application Performance greycheckmark circled greyclose circled
Monitor and Manage Javascript Errors greycheckmark circled greyclose circled
Real-Time Website Performance Stats by ISPs, Devices, And Browsers greycheckmark circled greyclose circled
Monitor AJAX Requests greycheckmark circled greycheckmark circled
Provides some limited capabilities like traffic monitoring
Platform Features
Support for Monitor Grouping and Management greycheckmark circled greycheckmark circled
Free Tools greycheckmark circled greycheckmark circled
Dimension tool and the limited free version of WatchGuard Management Center (WMC)
Status Pages to show Service Status to Customers greycheckmark circled
via Site24x7 StatusIQ
greyclose circled
Maintenance Period greycheckmark circled greyclose circled
Resource Organization using Tags greycheckmark circled greycheckmark circled
Setting Monitor Dependencies greycheckmark circled greycheckmark circled
For some basic dependencies
Threshold based Alerting greycheckmark circled greycheckmark circled
Configuration Rules for Automatic Association of Properties greycheckmark circled greyclose circled
Email Reports greycheckmark circled greycheckmark circled
Out-of-the-box Reports greycheckmark circled greyclose circled
Log Reports greycheckmark circled greycheckmark circled
SLA Management and Reporting greycheckmark circled greycheckmark circled
IT Automation greycheckmark circled greyclose circled
Multi-User Login greycheckmark circled greycheckmark circled
Dashboards greycheckmark circled greyclose circled
MSP Support greycheckmark circled greycheckmark circled
Limited support through the Partner program
Terraform support greycheckmark circled greycheckmark circled
Alerts
SMS, Email, and Mobile App greycheckmark circled greycheckmark circled
Only via email, display, and syslogs
Voice Call greycheckmark circled greyclose circled
Alarm Management greycheckmark circled greycheckmark circled
Third-party Integrations
ServiceNow, Webhook, PagerDuty, Opsgenie, Slack greycheckmark circled greycheckmark circled
Indirectly though configuring email addresses on these apps to receive alerts
ConnectWise Manage, Zoho Analytics, Zoho Desk, ManageEngine ServiceDesk Plus, ManageEngine ServiceDesk Plus On-Premises, ManageEngine ServiceDesk Plus MSP, ManageEngine AlarmsOne, Zapier, Amazon EventBridge, Freshservice, Zoho Cliq, Discord, Telegram, Microsoft Teams, Moogsoft, VictorOps, Jira, Zendesk greycheckmark circled greyclose circled
Secure Login Features
SSO Capability greycheckmark circled greycheckmark circled
Biometrics Authentication greycheckmark circled
Two-factor Authentication greycheckmark circled greycheckmark circled
OAuth 2.0 greycheckmark circled greyclose circled
Okta login Support greycheckmark circled greyclose circled
Active Directory Integration greycheckmark circled greycheckmark circled
Ability to Restrict IP Addresses greycheckmark circled greycheckmark circled
Password Policy greycheckmark circled greycheckmark circled
AI-powered Monitoring
Anomaly Detection greycheckmark circled greycheckmark circled
Yes, but limited to identifying deviations from baseline network traffic patterns that helps in detecting potential security threats like malware or denial-of-service attacks
Dynamic/Adaptive thresholds greycheckmark circled greycheckmark circled
Forecasting greycheckmark circled greyclose circled
Support Options
Phone greycheckmark circled greycheckmark circled
Chat greycheckmark circled greyclose circled
Email greycheckmark circled greycheckmark circled
Knowledge Base greycheckmark circled greycheckmark circled
Video Tutorials greycheckmark circled greycheckmark circled
Community greycheckmark circled greycheckmark circled
Pricing
Licensing Model Based on the number of interfaces Based on the number of users or endpoints
Free trial greycheckmark circled
30 days
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Free training greycheckmark circled greycheckmark circled
No Credit Card Required greycheckmark circled greycheckmark circled
This comparison was updated on Jul 18, 2024. We try to keep the comparison pages updated to the best of our ability. However, we recommend browsing competitors' release pages for the latest updates. All trademarks and registered trademarks are the property of their respective owners.

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