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For small businesses

Web Uptime

$10/mo

$9/mo

(paid annually)

  • Server/Network/APM
  • 1 GB Logs
  • 10M RUM Pageviews & 100 Sites
For enterprises

Enterprise

Starts at

$225/mo

(paid annually)

Managing a bigger digital presence? Join our list of enterprise customers who are monitoring more than 250,000 websites, servers, networks, applications, and cloud services per account.

Try our : Monitor uptime of up to 5 resources | Receive instant downtime email alerts

Add-ons (buy multiple units of each add-on)

Web Uptime Add-ons (Available in Web Uptime plan only)
  • Additional 50 Add-on: $18/month
  • Additional 500 Add-on: $140/month
  • Additional 5000 Add-on: $900/month
  • Additional 10000 Add-on: $1,500/month
Basic Monitor Add-ons
  • Additional 10 Basic Monitors: $15/month
  • Additional 50 Basic Monitors: $50/month
  • Additional 500 Basic Monitors: $500/month
Advanced Monitor Add-ons
  • Additional 2 Applications/Advanced Microsoft Apps/Synthetic Web: $20/month (Available in Starter and Pro plan)
  • Additional 5 Applications/Advanced Microsoft Apps/Synthetic Web: $60/month
  • Additional 25 Applications/Advanced Microsoft Apps/Synthetic Web: $250/month
Log Management Add-ons
  • Additional 10GB Logs: $10/month
  • Additional 100GB Logs: $95/month
  • Additional 1TB Logs: $900/month
Network Monitoring Interfaces Add-ons
  • Additional 100 Network Interfaces: $50/month
  • Additional 250 Network Interfaces: $75/month
  • Additional 1000 Network Interfaces: $200/month
NetFlow Analyzer Interfaces Add-ons
  • Additional 50 NetFlow Interfaces: $125/month
  • Additional 1000 NetFlow Interfaces: $2,000/month
Real User Monitoring Add-ons
  • Additional 500K Page Views & 5 Sites for RUM: $24/month
  • Additional 5M Page Views & 50 Sites for RUM: $124/month
  • One Mobile App Add-on for Mobile APM with up to 100,000 End Users: $99/month
Network Configuration Manager (NCM) Add-ons
  • Additional 25 NCM Devices: $50/month
  • Additional 250 NCM Devices: $450/month
  • Additional 1000 NCM Devices: $1500/month
Mobile APM Add-ons
  • Mobile APM licensing is based on Credits. You can purchase 5M Credits for $99
  • Please check the list below to understand how we calculate credit usage based on user actions.

    User action  Credit used:
    1 transaction 1 Credit
    1 HTTP call 1 Credit
    1 screen load 1 Credit
    1 crash 1 Credit

Features (Included across all plans)

  • Website Monitoring (HTTP / HTTPS)
  • Website Performance Monitoring
  • Web Transaction (Browser) Monitoring
  • Select from 130 Global locations
  • Real User Monitoring (Web)
  • Website Defacement Monitoring
  • Monitor Groups
  • SOAP Web Service Monitoring
  • False Alert Protection (Recheck from 3 locations)
  • Root Cause Analysis for Downtime with Screenshot, Traceroute
  • REST API Monitoring
  • Unrestricted user logins for collaboration
  • DNS Server Monitoring
  • RESTful API's
  • Ping Monitoring
  • SSL/TLS Certificate Monitoring
  • Port (Any TCP/IP Protocol) Monitoring
  • FTP Server Monitoring
  • POP, IMAP, and SMTP Server Monitoring
  • iOS and Android Apps
  • Real-time Blocklist Check
  • Brand Reputation Check
  • SOC II Compliance
  • Mail Delivery Monitoring
  • PagerDuty, Microsoft Teams, Slack, ServiceNow, Opsgenie, ManageEngine ServiceDesk Plus, ManageEngine SDP On-Demand, AlarmsOne, Zapier.

Contact sales@site24x7.com or reach us on phone at US: +1 408 352 9117 | UK: +44 203 564 7893 | Aus: +61 280 662 895 for any pricing clarification.

For small businesses

Starter

$10/mo

$9/mo

(paid annually)

Running a bigger workload? Join our list of enterprise customers who are monitoring more than 50,000 servers per account. Request Price Quote

Sample pricing

Monitor 5 Servers at $9/mo.

Monitor 50 Servers at $89/mo*.

That works out to approx : $2 per server! Each Server (irrespective of CPU/RAM) consumes two basic monitors.

* - Checkout the Classic plan under All-in-one plans.

Yes, we know. Site24x7 is the industry's best kept secret when it comes to Monitoring!

Add-ons (buy multiple units of each add-on)

Basic Monitors Add-ons
  • Additional 10 Basic Monitors: $15/month
  • Additional 50 Basic Monitors: $50/month
  • Additional 500 Basic Monitors: $500/month
Microsoft Application Monitoring Add-ons
  • Additional 2 Advanced Microsoft Apps: $20/month
  • Additional 5 Advanced Microsoft Apps: $60/month
  • Additional 25 Advanced Microsoft Apps: $250/month
Network Monitoring Add-ons
  • Additional 100 Network Interfaces: $50/month
  • Additional 250 Network Interfaces: $75/month
  • Additional 1000 Network Interfaces: $200/month
NetFlow Analyzer Interfaces Add-ons
  • Additional 50 NetFlow Interfaces: $125/month
  • Additional 1000 NetFlow Interfaces: $2,000/month
Network Configuration Manager (NCM) Add-ons
  • Additional 25 NCM Devices: $50/month
  • Additional 250 NCM Devices: $450/month
  • Additional 1000 NCM Devices: $1500/month
Log Management Add-ons
  • Additional 10GB Logs: $10/month
  • Additional 100GB Logs: $95/month
  • Additional 1TB Logs: $900/month
Hourly pricing for auto-scaling workloads

Enable hourly pricing for your account and pay by the hour without long term commitments.

  • Virtual cloud servers :$0.003/hr

Note: We will begin hourly metering when purchased monitor licenses get consumed. Learn more.

Running large infrastructure workloads? Join our list of enterprise customers who are monitoring more than 50,000 servers per account.

Try our : Monitor uptime of up to 5 resources | Receive instant downtime email alerts

Contact sales@site24x7.com or reach us on phone at US: +1 408 352 9117 | UK: +44 203 564 7893 | Aus: +61 280 662 895 for any pricing clarification.

For SMBs

Pro

$39/mo

$35/mo

(paid annually)

Running something bigger? Our platform can handle more than 1000+ application instances per account. Request Price Quote.

Want to monitor more no of instances per host? Switch to APM host based licensing. Contact Support to get started.

Add-ons (buy multiple units of each add-on)

Application Performance Monitoring Add-ons
  • Additional 2 Applications: $20/month
  • Additional 5 Applications: $60/month
  • Additional 25 Applications: $250/month
Real User Monitoring Add-ons
  • 500K Pageviews & 5 Sites: $24/month
  • 5M Pageviews & 50 Sites: $124/month
Mobile APM Add-ons
  • Mobile APM licensing is based on Credits. You can purchase 5M Credits for $99
  • Please check the list below to understand how we calculate credit usage based on user actions.

    User action  Credit used:
    1 transaction 1 Credit
    1 HTTP call 1 Credit
    1 screen load 1 Credit
    1 crash 1 Credit
Hourly pricing for auto-scaling workloads

Enable hourly pricing for your account and pay by the hour without long term commitments.

  • Cloud application instances :$0.028/hr

Note: We will begin hourly metering when purchased monitor licenses get consumed. Learn more.

Having complex application workloads? Our platform is capable of collecting any volume of telemetry data your application sends.

Try our : Monitor uptime of up to 5 resources | Receive instant downtime email alerts

Add-ons (buy multiple units of each add-on)

Basic Monitor Add-ons
  • Additional 10 Basic Monitors: $15/month
  • Additional 50 Basic Monitors: $50/month
  • Additional 500 Basic Monitors: $500/month
Advanced Monitor Add-ons
  • Additional 2 Advanced Monitors: $20/month (Available only in Pro plan)
  • Additional 5 Advanced Monitors: $60/month
  • Additional 25 Advanced Monitors: $250/month
Network Interface Add-ons
  • Additional 100 Network Interfaces: $50/month
  • Additional 250 Network Interfaces: $75/month
  • Additional 1000 Network Interfaces: $200/month
Log Management Add-ons
  • Additional 10GB Logs: $10/month
  • Additional 100GB Logs: $95/month
  • Additional 1TB Logs: $900/month
NetFlow Analyzer Interfaces Add-ons
  • Additional 50 NetFlow Interfaces: $125/month
  • Additional 1000 NetFlow Interfaces: $2,000/month
Real User Monitoring Add-ons
  • 500K Pageviews & 5 Sites: $24/month
  • 5M Pageviews & 50 Sites: $124/month
Mobile APM Add-ons
  • Mobile APM licensing is based on Credits. You can purchase 5M Credits for $99
  • Please check the list below to understand how we calculate credit usage based on user actions.

    User action  Credit used:
    1 transaction 1 Credit
    1 HTTP call 1 Credit
    1 screen load 1 Credit
    1 crash 1 Credit
Network Configuration Manager (NCM) Add-ons
  • Additional 25 NCM Devices: $50/month
  • Additional 250 NCM Devices: $450/month
  • Additional 1000 NCM Devices: $1500/month
Hourly pricing for auto-scaling workloads

Enable hourly pricing for your account and pay by the hour without long term commitments.

  • Virtual cloud servers :$0.003/hr
  • Cloud application instances :$0.028/hr

Note: We will begin hourly metering when purchased monitor licenses get consumed. Learn more.

Add-ons (buy multiple units of each add-on)

Basic Monitor Add-ons
  • Additional 20 Basic Monitors: $30/month
  • Additional 50 Basic Monitors: $50/month
  • Additional 500 Basic Monitors: $500/month
Advanced Monitor Add-ons
  • Additional 5 Advanced Monitors: : $60/month
  • Additional 25 Advanced Monitors: $250/month
Network Interface Add-ons
  • Additional 100 Network Interfaces: $50/month
  • Additional 250 Network Interfaces: $75/month
  • Additional 1000 Network Interfaces: $200/month
Real User Monitoring Add-ons
  • 500K Pageviews & 5 Sites: $24/month
  • 5M Pageviews & 50 Sites: $124/month
Mobile APM Add-ons
  • Mobile APM licensing is based on Credits. You can purchase 5M Credits for $99
  • Please check the list below to understand how we calculate credit usage based on user actions.

    User action  Credit used:
    1 transaction 1 Credit
    1 HTTP call 1 Credit
    1 screen load 1 Credit
    1 crash 1 Credit
Log Management Add-ons
  • Additional 10GB Logs: $10/month
  • Additional 100GB Logs: $95/month
  • Additional 1TB Logs: $900/month
Customer Add-on
  • 1 Customer add-on: $10/month
  • (Get 8 basic monitors out-of-the-box with every customer add-on)
Hourly pricing for auto-scaling workloads

Enable hourly pricing for selected customer accounts and pay by the hour without long term commitments.

  • Virtual cloud servers :$0.003/hr
  • Cloud application instances :$0.028/hr

Note: We will begin hourly metering when purchased monitor licenses get consumed. Learn more.

Frequently Asked Questions (FAQ)

Monitor refers to a resource like a server, website, web application instance or URL that is monitored for uptime and performance. Site24x7 supports many types of monitors, each of these have various performance metrics. For example,a server monitor has metrics like CPU, memory, disk utilization, network usage, eventlogs, and process metrics. Likewise a website monitor has performance metrics like first byte time, last byte time, DNS time, total response time, and uptime status.

List of Basic Monitors:
Website
  • Website (HTTP/HTTPS)
  • WebSocket Endpoint
  • DNS Server, NTP Server, Ping Check, FTP Server, or SMTP Server
  • Any TCP/IP Port
  • SSL/TLS Certificate Expiry Check
  • Domain Expiry Monitoring
  • REST API or SOAP Web Service Endpoint
  • REST API Transaction
  • Real-time Blocklist Check (10 hostnames/IP address)
  • Brand Reputation Check (10 URLs)
Server (Charged based on servers and not individual metrics) Windows, Linux, FreeBSD, OS X Servers (agent-based) (All agent based and agentless servers will consume 2 basic monitors)
  • Windows, Linux, FreeBSD, OS X Servers (agent-based)
Plugins

One Plugin is free per server monitor. Beyond that, each Plugin is considered one Basic monitor.

  • Select from over 50+ out-of-the-box plugins
  • Write custom Plugins
Containers and orchestration tools
  • Docker host (2 basic monitors)
  • Docker Container (5 Containers)
  • Kubernetes cluster/node
  • Kubernetes Pod (5 Pods)
Application Services
  • Microsoft IIS
  • Windows Server Backups
  • Cron Monitoring (25 Cron Jobs)
  • Hadoop (Each NameNode, DataNode, or YARN)
Virtulization and HCI
  • VMware (Each VMware VM, ESX/ESXi Host and Clusters will consume 2 basic monitors. Datastore or Resource Pool will be 1 basic monitor.)
  • Nutanix HCI (Each Nutanix VM, Cluster or Host will consume 2 basic monitors)
Uptime

Heartbeat Monitoring (25 URL Endpoints)

Cloud (AWS, Azure and GCP)
  • Each instance of a supported cloud service is considered a basic monitor. (EC2 instance alone will consume 2 basic monitors.)
StatsD Metrics
  • Upto 500 metrics without threshold checks can be availed for free. Beyond that, 25 metrics (with or without threshold checks) will be considered as one basic monitor.
List of Advanced Monitors:
Website
  • Web Transaction (Browser) Monitor (monitor multi-step web transactions in your service)
  • Web Page Speed (Browser)
  • Website Defacement
  • Mail Delivery monitoring (basic POP and SMTP port monitoring is a Basic monitor).
  • FTP Transfer Monitoring
Microsoft Applications
  • Microsoft SharePoint, BizTalk, Active Directory, Failover Cluster, Hyper-V, SQL and Exchange Server
VDI

VMware Horizon

Applications (APM Insight)

JVM, .NET, PHP, Ruby on Rails, or Node.js application instance in Site24x7 APM Insight (a.k.a Application Performance Monitoring).

You can choose from any of the 130 Site24x7 locations to monitor your website, APIs, web transactions, and other related monitors. However, a specific monitor can have a maximum of 8 locations (16 for enterprise plans) based on the plan selected. If you need to monitor from all 130 locations, please contact our support for a customized plan.

Each host operating system (virtual or physical) being monitored counts as one server and consumes two basic monitor license.

By default users can monitor upto 10 resources in Process/Services/Resource checks. Additional 25 resources will be charged $1/month.

The first plugin added for a server monitor is free. After that, each plugin monitor is considered as a basic monitor. Each plugin can have up to 25 attributes.

For example, if you have chosen the Starter Plan, you will be able to monitor 10 servers and 1 plugin for each one of these servers. To add more, buy a basic monitor add on which will let you monitor 10 plugins/month.

Upto 500 metrics without threshold checks can be availed for free. Beyond that, 25 metrics (with or without threshold checks) will be considered as one basic monitor.

Example pricing:

  • 500 metrics without threshold checks = free
  • 500 metrics with 100 threshold checks = 4 basic monitors
  • 1000 metrics with 500 threshold checks = 40 basic monitors
  • Each docker host with five containers will consume two basic monitors license. After that, every five containers will consume one basic monitor license.
  • For Kubernetes, the main Kubernetes cluster is considered one basic monitor. To know how the other components are charged, please refer this article.

Network monitoring licensing is purely based on the number of interfaces that are monitored. It is mandatory to have at least one active interface in order to monitor a device. While ten performance counters per device can be monitored for free, every additional ten is counted as one interface.

An application is any web application, and it is counted differently in different languages that the agent supports.

  • In Java, each JVM instance is considered as an application
  • In .NET, each IIS server instance is considered as an application
  • In Ruby on Rails, each rails server instance is considered as an application
  • In PHP, each PHP server instance is considered as an application

RUM licensing is based on page views. Every webpage that is loaded in the browser is considered as a page view, irrespective of the number of resources that are loaded behind. Example, for a single page to load, there are various resource calls for images, CSS, etc, which are not counted in page views. Only the webpage that the user visits is counted as a page view.

You can add unlimited customer accounts in your MSP Plan. By default, nine customer accounts can be added. To add more customer accounts, you must purchase additional customer account add-ons for $9/month (when billed annually) or $10/month. Every new customer account add-on that you purchase is credited with 8 basic monitors. During evaluation period, you can only create up to three customer accounts.

No. You can share the license limit of an MSP account for all your customer accounts. The license will be calculated only in the parent MSP account.

Yes, you can buy multiple instances of same or different add-ons.

  • Website Monitoring: Polling interval starts at 30 seconds for primary location. Secondary location poll frequency is 30 minutes, by default. Learn more about our polling logic.
  • Server Monitoring: Polling interval of 1 minute and 5 minutes, with a heartbeat check done every 1 minute
  • Application Performance Monitoring (APM): Polling interval starts at 1 minute

Site24x7 stores the log data collected for log management for a maximum period of 30 days. If you want to increase the retention period, please contact support@site24x7.com.

Voice Calls or SMS alerts notify you instantly of a downtime. Alert Credits are used for these. Alert Credits will be added to your account month on month. Any unused credit will not be carried over to the next month. Please note that you can receive free email alerts and push notifications on our mobile apps.

Charges for additional alert credits:

  • Approximately $0.3 per Alert Credit for Starter and Free plans.
  • Approximately $0.2 per Alert Credit for all the other plans.
What is hourly billing?

With hourly billing, you pay for monitored resources by the hour depending on how long the resource actively runs.

What are the resource types supported under hourly billing?

The following resource types are supported:

  • Azure Virtual Machine
  • APM Insight Instance
  • DynamoDB Table
  • EC2 Instance
  • Lambda Function
  • SQS Queue
  • GCP VM Instance
  • Server Monitor
How hourly billing works

If enabled, hourly metering for monitored resources will only begin when purchased monitor licenses get consumed.

Scenario 1: Only hourly billable monitors

Let's assume you are monitoring 20 server instances on a subscription pack with a license limit of 50 monitors. When ten more instances are added during auto scaling, five of those resources will consume the remaining licenses, and the other five will come under hourly pricing. (Each server instance consumes 2 basic monitors)

Scenario 2: Both non-hourly and hourly billable monitors

Let's assume your license limit is 100 monitors and you are already monitoring non-hourly billable monitors like websites and APIs totaling to 90 monitors. When you add 10 server instances, 5 of them will consume the remaining monitor licenses(each server consumes 2 basic monitors) and 5 will become part of hourly billing. Now when you add 10 more websites, 5 server instances which were part of subscription pack licensing will be moved to hourly pricing and their licenses will now be consumed by the newly added websites.

Yes. You can pay on a monthly basis as well. However paying yearly gets you a discount of 10%.

Site24x7 offers you the freedom to choose the plan that best fits your need. You can change your plan anytime if you decide to upgrade/customize it.

We offer the following purchase options:

Credit Cards

This is our preferred mode of payment, as credit cards are handled automatically. We accept MasterCard, Visa, Discover, AmEx, JCB, and Diners Club. Payment can be monthly/yearly and can be made using your Site24x7 account.

Paypal Account

If you have a PayPal account, you can use it to purchase Site24x7 subscription. All you need to do is select PayPal in the Payment Options while upgrading your account. You can use your Site24x7 account credentials and make the payment.

Purchase Order

You need to send us a Purchase Order (PO) or an email with your Site24x7 account login ID, the total amount you would like to purchase, your company name & billing address. You will then be invoiced for your purchase. Upon receiving the invoice, you may pay us within 30 days either through credit card, bank cheque or wire transfer.

To upgrade:

  1. Sign in to Site24x7. Click Admin > Subscriptions.
  2. Click Upgrade Subscription listed under Zoho Stores or Upgrade next to your subscription plan name.

Please contact to know more.

Submit a ticket at https://www.site24x7.com/contact-support.html

Contact sales@site24x7.com or reach us on phone at US: +1 408 352 9117 | UK: +44 203 564 7893 | Aus: +61 280 662 895 with your requirements to get a price quote.

More than just Website Monitoring: The key value proposition of Site24x7 - a simple-to-use solution that gives you a complete view on the performance and availability of your entire IT infrastructure. In a single portal, you get to monitor the availability and performance of your website, server, network, VMs, applications and much more. With Site24x7, you can give the key performance boost required for your digital business.

Flexible Solution: Site24x7 has the most flexible configuration settings needed to tweak your monitoring need. POST, GET, DELETE, PUT requests, dependent resources support to reduce alert flood, using own name servers, executing web hooks, setting threshold profiles, alert profiles, notification profiles in many websites in one go and a powerful REST API are some of the many flexible options available.

Superior Reporting - With Site24x7, you can gather performance data of resources monitored and generate numerous reports, which can be viewed on a custom-defined hourly, weekly, monthly, or yearly basis. Obtain exhaustive reports, which assist you to identify the trends over a stipulated period of time. You also have the option of exporting these reports in CSV, PDF, and email formats for your internal purposes.

You need one advanced monitor license to monitor a VMware Horizon. However, every individual session that you monitor will require a basic monitor license. You must monitor a minimum of 25 sessions using a VMware Horizon monitor. Hence, monitoring a VMware Horizon will consume an advanced monitor license along with 25 basic monitor licenses.

You can receive free alerts for a certain number of search queries based on your add-on size. To create alerts for more search queries beyond the free limit, they are priced as one basic monitor for 10 search queries.

List of resources you can monitor:
  • Website (HTTP/HTTPS)
  • DNS Server, Ping Check, NTP Server, FTP Server, or SMTP Server
  • REST API or SOAP Web Service Endpoint
  • Any TCP/IP Port
  • SSL/TLS Certificate Expiry Check
  • Domain Expiry Monitoring
  • Real-time Blocklist Check
  • Brand Reputation Check
List of resources you can monitor:
  • Web Page Speed (Browser)
  • Website Defacement
  • Mail Delivery Monitoring
  • FTP Transfer Monitoring
List of Basic monitors:

Each instance of a below mentioned resource, platform, application service, or check is considered a basic monitor.

Websites and Servers consuming one basic monitor
  • Website (HTTP/HTTPS)
  • REST API, SOAP or WebSocket endpoint
  • DNS, NTP, FTP, or SMTP server
  • Ping check or any TCP/IP port
  • SSL/TLS certificate or domain expiry monitor
  • Real-time Blocklist monitor (10 hostnames)
  • Brand Reputation monitor (10 URLs)
  • Microsoft IIS or Windows Server Backup monitor
  • Hadoop
  • Kubernetes Containers & Pods
  • Cron monitor (25 Cron jobs)
  • Heartbeat monitor (25 URL endpoints)
  • 100+ out-of-the-box Plugins
  • Containers (5 containers will consume 1 basic monitor)
  • AWS resources (except EC2)
  • Azure resources (except Azure VMs)
  • GCP monitors (except GCP Compute)
Cloud and Server monitors that consume two basic monitors
  • Windows, Linux, FreeBSD, or OS X server
  • Kubernetes Nodes
  • VMware(VMs/ESX/ESXi/Clusters) or Nutanix(Hosts/VMs/Clusters)
  • Docker Host
  • Cloud AWS EC2 instances
  • Azure VMs
  • GCP Compute

* Refer what is a monitor FAQ for more details.

List of Advanced monitors:
  • Web Transaction (Browser) monitor (monitor multi-step web transactions in your service)
  • Web Page Speed (Browser)
  • Website Defacement
  • ISP monitors
  • Mail Delivery Monitoring.
  • FTP Transfer Monitoring
  • Each JVM, .NET, PHP, Ruby on Rails, or Node.js in Site24x7 APM Insight (a.k.a Application Performance Monitoring)
  • Advanced Microsoft Apps - Microsoft SharePoint, BizTalk, Active Directory, Failover Cluster, Hyper-V, SQL and Exchange Monitoring
  • VMware Horizon
List of Advanced Monitors:

Each Microsoft application mentioned below is considered an Advanced Monitor.

  • Microsoft SQL Server
  • Microsoft SharePoint Server
  • Microsoft BizTalk Server
  • Microsoft Office 365
  • Microsoft Active Directory
  • Microsoft Exchange Server
  • Microsoft Hyper-V
  • Failover Cluster

An application is any web application, and it is counted differently in different languages that the agent supports.

  • In Java, each JVM instance is considered as an application.
  • In .NET, each IIS server instance is considered as an application.
  • In Ruby on Rails, each rails server instance is considered as an application.
  • In PHP, each PHP server instance is considered as an application.
  • In Node.js, each server instance is considered as an application.

Network Configuration Manager (NCM) licensing is based on the number of devices that are monitored.

Network monitoring licensing is purely based on the number of interfaces that are monitored. It is mandatory to have at least one active interface in order to monitor a device. While ten performance counters per device can be monitored for free, every additional ten is counted as one interface.

Network traffic monitoring (NetFlow Analyzer) licensing is purely based on the number of interfaces that are monitored. It is mandatory to have at least one active interface in order to monitor a NetFlow device.

Applicable for the following monitor types:
  • Website
  • REST API and SOAP endpoint
  • Ping check
  • FTP
  • Port monitor (Custom protocol)
  • SMTP, POP, and IMAP monitors

Note: Configuring 30-second poll frequency will consume two Basic monitor licenses.

Upto 500 metrics without threshold checks can be availed for free. Beyond that, 25 metrics (with or without threshold checks) will be considered as one basic monitor.

25 Cron/Heartbeat monitors are considered as 1 Basic monitor.

Each instance of a below mentioned Kubernetes component consumes one basic monitor license.
  • Kubernetes Cluster
  • Kubernetes Node
  • 5 Kubernetes services
  • 5 DaemonSets
  • 5 ReplicaSet
  • 5 Deployments
  • 5 Jobs
  • 5 Horizontal Pod Autoscaler
  • 5 Kubernetes Controllers
  • 5 StatefulSets
  • 5 PersistentVolumeClaim
  • 5 Persistent Volumes

Includes Website Uptime, SSL, Domain expiry, Ping, Port (all), NTP, Web socket

Upto 8 locations from over 130 options. Polling will be on a round robin basis. Enterprise plus Web plan supports 16 locations per monitor.

Paid users can create up to 20 basic status pages in StatusIQ. For more details about the basic plan, please refer to the help document.

You need a Site24x7 server monitor to manage your logs. You can collect up to 500 MB of logs per billing cycle. You can purchase add-ons to manage more logs.

You need a Site24x7 server monitor to manage your logs. You can collect up to 1 GB of logs per billing cycle. You can purchase add-ons to manage more logs.

You need a Site24x7 server monitor to manage your logs. You can collect up to 1 GB of logs per billing cycle for MSP admin accounts and 200 MB of logs per billing cycle for every MSP user. You can purchase add-ons to manage more logs.

Every webpage that is loaded in the browser is considered as a page view, irrespective of the number of resources that are loaded behind. For example, for a single page to load, there are various resource calls for images, css, etc, which are not counted in page views. Only the webpage that the user visits is counted as page views.

Paid users can create up to 3 basic status pages in StatusIQ. For more details about the basic plan, please refer to the help document.

Select from over 100+ out-of-the-box plugins. You can also write custom plugins. 25 custom metrics per plugin included. One plugin is free per Server. Additional plugin on Server will be accounted as one additional Basic Monitor.

Amazon EventBridge, Zoho Analytics, Moogsoft, Jira, ConnectWise, PagerDuty, Microsoft Teams, Slack, ServiceNow, Opsgenie, ManageEngine ServiceDesk Plus, ManageEngine SDP On-Demand, AlarmsOne, and Zapier.

Credits are auto-refilled every month, however left over refilled credits are not carried forward to the next month.

MSP Plan supports unlimited customer accounts. However, only nine free customer accounts are provided out-of-the-box with every MSP plan you purchase. To add more customer accounts, you must buy customer account add-on for $9/month (when billed annually) or $10/month. Additionally, you'll receive 8 complimentary basic monitors with every customer add-on.

Upto 8 locations from over 130 options. If you want to monitor more location you can add an extra monitor for the additional locations. Enterprise and Enterprise plus Web plans support 16 locations per monitor.

Upto 16 locations from over 130 geographical locations.

Standard support includes email and forum.

For 30-second poll frequency, subscribe to our enterprise plans.

Classic Support includes email, community, chat and phone.