Why choose Site24x7?
Technical expertise in the domain
Site24x7 was built upon the technical expertise of ManageEngine. With our in-house R&D and organization-wide use of Site24x7, we have been adding features to enhance user experience, aid in observability, and manage IT operations for the past 15 years.
Enhance observability with visibility into the entire software stack
Site24x7's application performance monitoring provides in-depth analysis with features like distributed tracing and custom instrumentation. By correlating application performance with IT operations, gain visibility into the entire software stack from a single console.
For organizations of all shapes and sizes, at competitive pricing
With customized plans for SMBs, enterprises, and MSPs, Site24x7 caters to the needs of system engineers, DevOps engineers, partners, and CTOs.
Site24x7 vs OpsRamp
| Services Offered | Site24x7 | OpsRamp |
|---|---|---|
| Legacy, Modern, and Hybrid Infrastructure Monitoring | ||
| OS Support: Windows, Linux, Solaris, AIX, and FreeBSD |  |
|
| OS Support: Mac OS | |
 |
| Out-of-the-box Monitoring | 60+ metrics monitored |
|
| Microsoft Applications Monitoring | |
|
| Cron Monitoring | |
|
| Hadoop Monitoring | |
|
| SMART Disk Monitoring | |
|
| Integration (Plugins) | |
|
| Custom Plugins | |
Using Agent-based G2 Custom Monitors |
| Network Monitoring | ||
| Network Discovery via SNMP, ICMP, and CIDR | |
|
| SNMP v1-3 Support | |
|
| Automatic Layer 2/ Layer 3 Network and Topology Maps | |
|
| Support for Devices like Routers, Switches, Firewalls, and Printers | |
|
| Device Templates | |
|
| SNMP Traps for Instant Alerts | |
|
| NetFlow Monitoring | |
|
| Network Configuration Management | |
|
| Vitualization Monitoring | ||
| VMware Monitoring | |
Doesn't monitor VMware Resource Pools and Snapshots. |
| Nutanix Monitoring | |
|
| Citrix Xen Sever Monitoring | |
|
| Container Monitoring | ||
| Docker Monitoring | |
|
| Kubernetes Monitoring | |
|
| Multi-Cloud Monitoring | ||
| AWS monitoring | |
|
| Azure Monitoring | |
|
| GCP Monitoring | |
|
| Log Management | ||
| Collect Logs Data from Multiple Servers | |
|
| Consolidate Logs across Servers | |
|
| Indexing for Faster Search | |
|
| Event Logs and SysLogs Monitoring | |
|
| Out-of-the-box Support for Common Application—MySQL, Kafka, Apache, Tomcat, NGINX, Logstash, and other cloud logs | |
|
| Query-based Searching | |
|
| Saved Searches | |
|
| Pre-defined Dashboards | |
|
| Cluster Messages based on Pattern Similarity | |
|
| Query-based Alerts | |
|
| Internet Services and End User Experience Monitoring | ||
| Website Monitoring | |
|
| Synthetic Monitoring | Out-of-the-box using a transaction recorder. |
|
| REST API Monitoring | |
|
| gRPC Monitoring | |
|
| Front-end monitoring using protocols like PING, POP, IMAP, FTP, SMTP, NTP, and WebSocket | |
|
| Monitoring from global locations | 130+ locations |
9 locations |
| Security Monitoring | |
|
| Real User Monitoring | |
|
| Internet Services and End User Experience Monitoring | ||
| Java, .Net, PHP, Ruby, Python, and Node.js | |
|
| Service Maps | |
|
| Critical Application Perfomance Monitoring Features | |
|
| Distributed Tracing | |
|
| Remote Monitoring | ||
| Internal Network | |
|
| VPN Monitoring | |
|
| VoIP Monitoring | |
|
| VDI Monitoring | Monitors VMware Horizon, AWS WorkSpaces, and Azure Windows Virtual Desktop |
Monitors only Citrix VDIs |
| Microsoft Office 365 Monitoring | |
|
| Platform Features | ||
| Support for Monitor Grouping and Management | |
|
| Free Tools | |
|
| Status Pages to show service status to Customers | |
|
| Threshold based Alerting | |
Only static thresholds |
| SLA Management & Reporting | |
|
| IT Automation | |
|
| Multi-User Login | |
|
| Customizable Dashboards | |
|
| MSP | ||
| Multi-tenancy | |
|
| White Labeling | |
|
| Single Invoice | |
|
| Data Isolation between Customers | |
|
| Business Units to administer individual monitoring accounts based on business application, geography, type, and resource ownership | |
|
| AIOps | ||
| Anomaly Detection | |
|
| Dynamic Thresholds for Anomaly Detection | |
|
| Forecasting | |
|
| Outlier Detection in Capacity Planning | |
|
| Alerts | ||
| Voice Call, SMS, and Mobile App Notifications | |
|
| Alarm Management | |
|
| Mobile App | ||
| Android and iOS Apps | |
|
| Third-party Integrations | ||
| Slack, Webhooks, ServiceNow, Jira, Freshservice ConnectWise, and Zendesk | |
|
| Microsoft Teams, Telegram, Zapier, Moogsoft, PagerDuty, Zoho Desk and Cliq, ManageEngine Service DeskPlus and AlarmsOne | |
|
| Secure Login Features | ||
| SSO Capability | |
|
| Biometrics Authentication | |
|
| Two-factor Authentication | |
|
| Okta login Support | |
|
| Active Directory Integration | |
|
| Support Options | ||
| Phone | |
|
| Chat | |
|
|
|
|
| Community | |
|
| Support Options | ||
| Pricing Starts from | USD $42/mo for 5 servers | No transparent pricing |
| Free trial | 30 days |
14 days |
