Why choose Site24x7?
Site24x7 provides AI-powered monitoring, extensive third-party integrations, and reliable support services, making it ideal for managing servers, infrastructure, networks, and cloud environments. Its comprehensive tools ensure seamless and efficient IT operations.
Strong core features backed with AIOps
Cut down on silos and monitor your entire IT environment from end to end with Site24x7's capabilities. With features like anomaly detection, instant alerts, forecasts, and intelligent reports, Site24x7 ensures your services are ready and available for your customers and that you have a fail-proof plan to mitigate downtime. Save your IT team time and manual effort by configuring automatic incident remediation using IT automation.
Mature digital experience monitoring
Site24x7 offers real-time website uptime, performance monitoring, synthetic, user-based transaction checks, and application and website security monitoring. This provides a wholesome digital experience monitoring to website admins and a seamless user experience to end users. Its transaction monitoring includes synthetic and real user monitoring, offering comprehensive performance visibility.
Seamless observability
Our comprehensive observability tool caters to your neo-observable needs by collating and visualizing all your metrics, traces, and logs in a holistic view. You can also strategize and optimize your infrastructure better without compromising on your organization's goals. Level up your infrastructure operations with just a few clicks. Site24x7 is extremely user-friendly; you'll be all set in just a minute!
One-stop shop for your IT monitoring needs
As part of ManageEngine's comprehensive suite of IT management products, Site24x7 serves as a centralized hub for various IT management needs, including IT service management, unified endpoint management, and security information and event management. Furthermore, being a division of Zoho, ManageEngine's Site24x7 is committed to continuous research and development and a customer-centric approach.
Customized MSP and CSP features
With a separate pricing pack and a set of features targeting managed service providers and cloud service providers, Site24x7 provides remote monitoring and management for different customer accounts.
Integration with third-party tools
Site24x7 integrates with common third-party collaboration, IT service management, analytics, and workflow tools to streamline alerting and send notifications through tools your organization uses. New tools are added frequently based on customer requests.
Site24x7 vs i-Vertix
| Services Offered | Site24x7 | i-Vertix |
|---|---|---|
| Server Monitoring | ||
| Out-of-the-box Monitoring |  |
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| System Monitoring | |
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| IIS Monitoring | |
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| Microsoft Applications Monitoring | |
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| Integration (Plugins) | |
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| Integration (Plugins) | |
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| SMART Disk Monitoring | |
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| StatsD Metrics Monitoring | |
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| Custom Plugins | |
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| Database Monitoring | |
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| Cron Monitoring | |
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| Hadoop Monitoring | |
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| Virtualization monitoring | ||
| VMware Monitoring | |
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| Nutanix Monitoring | |
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| Hyper-V Monitoring | |
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| Citrix XenSever Monitoring | |
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| Container Monitoring | ||
| Docker Monitoring | |
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| Kubernetes Monitoring | |
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| Multi-Cloud Monitoring | ||
| AWS monitoring | |
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| Azure Monitoring | |
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| GCP Monitoring | |
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| Guidance Reports for Cloud Platforms | |
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| Network Monitoring | ||
| Network Discovery via SNMP and ICMP | |
Only via SNMP |
| SNMP v1-3 Support | |
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| Support for Devices like Routers, Switches, Firewalls, and Printers | |
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| Device Templates | |
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| Custom SNMP Monitoring | |
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| SNMP Traps for Instant Alerts | |
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| Layer 2 and Topology Maps | |
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| Infrastructure Details | |
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| Network Traffic (NetFlow) Monitoring | |
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| Bandwidth Monitoring | |
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| Network Configuration Management (NCM) | |
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| Firmware Vulnerability Management | |
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| Network Configuration Compliance | |
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| Interfaces Monitoring for Traffic and Errors Discards | |
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| Cisco Meraki Monitoring | |
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| Cisco WLC Monitoring | |
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| Cisco ACI Monitoring | |
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| Meraki Maps | |
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| VPN Monitoring | |
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| Third-Party Integration for Workflow | |
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| VoIP Monitoring | |
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| WAN Monitoring | |
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| Log Management | ||
| Centralized Log Collection | |
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| Saas-based Log Management | |
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| Out-of-the-box support for common applications - MySQL, Kafka, Apache, Tomcat, NGINX, and Logstash | |
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| Support for Cloud Logs like AWS, Azure, and GCP | |
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| Event Logs and SysLogs Monitoring | |
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| Query-based Searching | |
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| Saved Searches | |
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| Query based Log Alerts | |
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| Pre-defined Dashboards | |
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| Cluster Messages based on Pattern Similarity | |
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| Application Performance Monitoring | ||
| Application Performance Troubleshooting for Java, .NET, PHP, Node.js, Python, and Ruby on Rails Applications | |
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| Service Maps | |
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| Key Transactions | |
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| Distributed Tracing | |
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| Platform specific Metrics like JVM for Java, IIS for .NET, and NVM for Node.js | |
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| Mobile APM | |
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| Digital Experience Monitoring | ||
| Website Performance Monitoring | |
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| Synthetic Transaction Monitoring | |
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| Real User Monitoring | |
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| MSP Features | ||
| Manage Multiple Customer Accounts | |
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| Multi-tenancy | |
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| White Labeling | |
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| Multi-customer Dashboard | |
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| Single Administration | |
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| Single Invoice | |
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| Data Isolation between Teams | |
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| Business Units to administer individual monitoring accounts based on business application, geography, type, and resource ownership | |
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| Platform Features | ||
| Support for Monitor Grouping and Management | |
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| Free Tools | |
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| Maintenance Period | |
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| Resource Organization using Tags | |
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| Setting Monitor Dependencies | |
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| Threshold-based Alerting | |
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| Configuration Rules for Automatic Association of Properties | |
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| Email Reports | |
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| Out-of-the-box Reports | |
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| Log Reports | |
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| SLA Management & Reporting | |
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| IT Automation | |
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| Multi-User Login | |
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| Customizable Dashboards | |
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| Dashboards | |
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| Terraform support | |
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| On-Call Schedule | |
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| Time-based Threshold Profile | |
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| Alerts | ||
| SMS & Email | |
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| Voice Call & Mobile App | |
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| Alarm Management | |
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| Third-party Integrations | ||
| ConnectWise Manage, Amazon EventBridge, Zoho Analytics, Zoho Desk, Zoho Cliq, ManageEngine ServiceDesk Plus, ManageEngine ServiceDesk Plus On-Premises, ManageEngine ServiceDesk Plus MSP, Moogsoft, Zapier, ManageEngine AlarmsOne, Discord, VictorOps, Freshservice, PagerDuty, Opsgenie, Zendesk, ServiceNow, Jira & Webhook | |
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| Telegram, Slack & Microsoft Teams | |
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| Secure Login Features | ||
| SSO Capability | |
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| Biometrics Authentication | |
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| Two-factor Authentication | |
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| OAuth 2.0 | |
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| Okta login Support | |
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| Active Directory Integration | |
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| Ability to Restrict IP Addresses | |
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| Password Policy | |
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| AI-powered monitoring | ||
| Anomaly Detection | |
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| Auto remediation | |
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| Dynamic Thresholds for Anomaly Detection | |
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| Capacity Forecasting | |
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| Outlier Detection in Capacity Planning | |
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| Support Options | ||
| Phone | |
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| Chat | |
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| Knowledge Base | |
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| Video Tutorials | |
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| Community | |
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| Licensing Model | |
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| Free Trial | |
Book a demo |
| Free Training | |
|
| Pricing | USD $42/mo (paid annually) | No explicit pricing |
