Why choose Site24x7?
Complete infrastructure monitoring
Site24x7 offers all-in-one network monitoring, covering network performance, traffic, and configuration management for your enterprise networks. Additionally, monitor your entire infrastructure, including on-premises, cloud, and hybrid components.
Strong core features backed with AIOps
Site24x7 ensures your services are ready and available for your customers. And with features like anomaly detection, instant alerts, forecasts, and intelligent reports, you have a fail-proof plan to mitigate downtime. Save your IT team time and manual effort by configuring automatic incident remediation using IT automation.
On-the-go monitoring using Android and iOS devices
You can receive instant alerts and stay informed about your IT environment effortlessly from anywhere, anytime, through Android and iOS mobile apps. The user-friendly mobile, tablet and TV apps let you access dashboards, monitor reports, and quickly troubleshoot issues.
Integration with third-party tools
Site24x7 integrates with common third-party collaboration, IT service management, analytics, and workflow tools like Slack, Jira, and MS Teams to streamline alerting and send notifications through tools your organization uses. New tools are added frequently based on customer requests.
Seamless observability
Our comprehensive observability tool caters to your neo-observable needs by collating and visualizing all your metrics, traces, and logs in a holistic view. You can also strategize and optimize your infrastructure better without compromising on your organization's goals.
One-stop shop for your IT monitoring needs
As part of ManageEngine's comprehensive suite of IT management products, Site24x7 serves as a centralized hub for various IT management needs, including IT service management, unified endpoint management, and security information and event management. Furthermore, being a division of Zoho, ManageEngine's Site24x7 is committed to continuous research and development and a customer-centric approach.
Site24x7 vs. groundcover
| Services Offered | Site24x7 | groundcover |
|---|---|---|
| Infrastructure monitoring | ||
| Server Monitoring |  Out-of-the-box monitoring for over 80 metrics. |
 |
| Database Monitoring | Yes (Microsoft SQL, MySQL, PostgreSQL, MySQL NDB Cluster, Amazon RDS for MySQL, Amazon Aurora MySQL, Amazon RDS for PostgreSQL, Amazon Aurora PostgreSQL and Microsoft SQL Insight) |
|
| Log management | |
|
| Virtualization Monitoring | Nutanix, VMware, Hyper-V |
(Only VMware and Hyper-V) |
| Microsoft Applications Monitoring | Monitors Microsoft Exchange, IIS, SQL, Windows server backups, Sharepoint, Office 365, Active Directory, Failover Cluster, and Hyper-V. |
|
| Plugin Integrations to Monitor Systems, Apps, and Services | 100+ |
|
| Cloud Monitoring | Out-of-the-box monitoring with best practice recommendations for AWS, Azure, and GCP |
|
| Container Monitoring | ||
| Kubernetes Monitoring | |
|
| Kubernetes Audit Logs | |
|
| Kubernetes Events | |
|
| Kubernetes Workload Monitoring | Out-of-the-box) |
|
| Kubernetes Alerting | |
|
| Docker Monitoring | |
|
| Red Hat OpenShift Monitoring | |
|
| Container Logs | |
|
| Distributed Tracing | |
|
| AI-powered Forecasting | |
|
| Capacity Management | |
|
| Out-of-the-box Dashboard | |
|
| Business View | |
|
| Guidance report | |
|
| Network Monitoring | ||
| Network Discovery | SNMP, ICMP, and CIDR |
|
| Support for Devices like Routers, Switches, Firewalls, and Printers | |
|
| Device Templates | Over 11,000 device templates from 450+ vendors |
|
| SNMP Traps for Instant Alerts | |
|
| Firmware Vulnerability Dashboard | |
|
| Network Traffic (NetFlow) Monitoring | Supports NetFlow, sFlow, J-Flow, CFlow, IPFIX, NetStream, and AppFlow. Analyzes top applications and conversations by source and destination using the application and DSCP templates. |
|
| Network Configuration Management | Out-of-the-box |
|
| Layer 2/Layer 3 and Topology Maps | |
|
| WAN Monitoring | |
|
| Monitoring for Software-defined Networks | |
|
| Digital Experience Monitoring | ||
| Website Monitoring | |
|
| Synthetic Monitoring | |
|
| REST API Monitoring | |
|
| Front-end monitoring using PING, POP, IMAP, FTP, SMTP, NTP, and WebSocket | |
|
| Monitoring from global locations | |
|
| Security Monitoring | |
|
| Real User Monitoring | |
|
| Application Performance Monitoring | ||
| Java, .Net, PHP, Ruby, Python, and Node.js | |
Node.js, Java, Python |
| Service Maps | |
|
| Mobile App Monitoring | iOS, Android, React Native, and Flutter platforms |
|
| Distributed Tracing | |
|
| Log Management | ||
| Collect Log Data from Multiple Servers | |
|
| Out-of-the-box Support for Common Applications—MySQL, Kafka, Apache, Tomcat, NGINX, Logstash, and other cloud logs | |
|
| Query-based Searching | |
|
| Query-based Alerts | |
|
| Platform Features | ||
| Support for Monitor Grouping and Management | |
|
| Free Tools | |
|
| Threshold based Alerting | |
|
| SLA Management & Reporting | |
|
| IT Automation | |
|
| Multi-User Login | |
|
| Customizable Dashboards | |
|
| Support for MSPs | |
|
| Mobile and TV Apps | ||
| TV App | |
|
| Tablet App | |
|
| Android App | |
|
| iOS App | |
|
| AIOps | ||
| Anomaly Detection | |
|
| Dynamic Thresholds for Anomaly Detection | |
|
| Forecasting | |
|
| Outlier Detection in Capacity Planning | |
|
| Alerts | ||
| Voice Call, SMS, and Mobile App Notifications | |
|
| Alarm Management | |
|
| Third-party integrations | ||
| Freshservice, Freshdesk, Moogsoft, ConnectWise Manage, Zoho Desk, ManageEngine AlarmsOne, ManageEngine ServiceDesk Plus Cloud, ManageEngine ServiceDesk Plus On-Premises, ManageEngine ServiceDesk Plus MSP, Webhooks, Zendesk, Splunk On-Call (VictorOps), Discord, BigPanda, Zoho Cliq, Telegram, Amazon EventBridge, Zapier, Zoho Analytics, ManageEngine Analytics Plus, and LAMA | |
|
| Slack, Pagerduty, Opsgenie, Microsoft Teams, Webex Teams, Kafka, Grafana | Except Webex Teams, Kafka, Grafana |
|
| Secure Login Features | ||
| SSO Capability | |
|
| Biometrics Authentication | |
|
| Two-factor Authentication | |
|
| OAuth | |
|
| Okta login Support | |
|
| Active Directory Integration | |
|
| Support Options | ||
| Phone | |
|
| Chat | |
|
|
|
|
| Documentation | |
|
| Community | |
|
| Discord | |
|
| Academy (LMS) | |
|
| Pricing | ||
| Pricing starts from | USD $0.25/container/month | USD $20/node/month |
| Free trial | 30 days |
|
| Free training | |
|
